Non-Compliant Robocalls signed by Sirius Network
February 9, 2024
Hello Jacob –
I am writing to you because you are the listed contact for Serius Network LLC in the FCC’s robocall mitigation database.
My company, ZipDX, operates a robocall surveillance platform called RRAPTOR. More information about RRAPTOR is here:
https://legalcallsonly.org/what-is-rraptor/ and also here:
https://www.fcc.gov/ecfs/document/10808115052966/1
We’ve captured quite a number of robocalls signed by Sirius Network with A-level attestation. The chart below gives three examples we’ve received today from three calling campaigns. The calls appear to be non-compliant with the applicable regulations. We haven’t given consent for calls to any of our numbers. I tried calling back the three calling numbers in these examples, with unsatisfactory results. (One number answered with an IVR indicating it was a Kroger Pharmacy.)
Can you please investigate these calls specifically, and the traffic in general coming to you from these callers? I’m anxious to see the calls stopped until they can be brought into compliance. I’d appreciate it if you could let me know that you received this note. I’d like to learn what your investigation reveals and what actions you and your caller(s) are taking to address my concerns. I’m happy to answer any questions you might have and am prepared to meet on the phone to discuss.
David Frankel
Date/Time UTC | Calling # | Called # | Audio | Transcription |
---|---|---|---|---|
2/9/2024 16:50 | 15705424425 | 12056861168 | Link | Hello? Hi. What's up? How's your day going? My name is Leon with True Health Plans, and I am 1 of the assistance to the open enrollment policy adjustment and evaluation department for the self employed. I'm contacting you in response to an online inquiry made from this number regarding health insurance options. During this open enrollment period, UnitedHealth and other major carriers are offering self employed policy adjustments that will save you hundreds of dollars. Now that I have you on the line, can I go ahead and patch in that department for you? Hello, and thanks for connecting today. These new self employed health plan packages offered by Cigna includes some unique and exclusive benefits. These special health plan packages are lower cost compared to a traditional market health plan and have more robust benefits included within the plan. The overall cost of these health plans are much more affordable and you have the opportunity to choose a private health plan or group network plan, both will provide a significant savings and offer more benefits at a lower out of pocket cost you are now able to add certain benefits within the coverage that will provide you income protection and protect again |
2/9/2024 18:36 | 15168639717 | 18062056470 | Link | Hello. This is Margaret with Economic Impact and alternative loan assistance. How are you doing today? Thank you for giving me a moment of your time. I'm reaching out on behalf of Economic Development Solutions with some important information for you. We've introduced a new program called the Economic Impact debt elimination and alternative loan program. This program is specifically designed to condense your credit card debt into a noncollectible status providing a practical solution. The best part is there's no upfront cost to join the program. However, I wanted to inform you that the special enrollment period for program will be closing soon. So I was wondering if I could send the details over to you for your review. Would that be acceptable to you? Okay. Please give me 1 moment while I retrieve the information. Okay. These programs have been developed to help stimulate the economy, but they do have certain requirements to be eligible. You cannot currently be in any debt consolidation or settlement program. You cannot currently be in bankruptcy, and you must have household income of under 250000 dollars a year, but you do have to have a monthly income of at least 2000 dollars a month. Do you meet these minimum requirements? Press 1 for yes or 2 for no. |
2/9/2024 21:04 | 12812081741 | 17867565176 | Link | Hello? Hey. What's going on with you? How's your day so far? My name is Brandy with tax 13 33. I am 1 of the assistance to the payoff negotiations department. I have been assigned to reach you regarding an online inquiry made from this number for getting some help with some back taxes. Now that I have you on the line, can I go ahead and patch in that department for you? |